Quality Assurance & Compliance Consultation Services

Areas of Consultation

From Audit Findings to Everyday Practice

Clinical Auditing & Chart Reviews

• Documentation audits: Review clinical charts, treatment plans, and progress notes for quality, consistency, and alignment with applicable requirements.
• Audit readiness: Prepare for external reviews through internal audits informed by the CMS, NCQA, or URAC standards relevant to your organization.
• Corrective action plans: Turn findings into prioritized steps, with clear responsibilities and a way to check whether changes are working.

Regulatory Compliance & Risk Management

• Policy and protocol development: Design or update clinical policies, safety protocols, and workflows with attention to applicable privacy and state requirements, including HIPAA where applicable.
• Clinical risk mitigation: Clarify how your team reports incidents, responds to crises, and escalates concerns.
• Contractual compliance: Review how clinical operations and documentation align with applicable county, state, and commercial payer contract requirements.

Staff Training & Quality Improvement

• Documentation training: Help clinicians write objective, ethical notes that reflect the care provided and support medical necessity when required.
• Quality improvement: Work with leadership to test and monitor workflow changes that improve clinical quality and reduce avoidable administrative errors.
• Trauma-informed and ethical care: Connect compliance expectations to culturally responsive, trauma-informed practices staff can use in their day-to-day work.

Why Partner With Me?

Clinical and operational perspective. As a practicing LMFT and former Quality Assurance Manager who oversaw multidisciplinary teams, I understand both the realities of client care and the documentation, training, and oversight that support it.

Experience across frameworks and states. I bring operational experience with CMS, NCQA, and URAC frameworks and with behavioral health licensing and compliance in California, Oregon, and Washington. We’ll start by identifying which standards, contracts, and priorities apply to your engagement.

Consultation Investment

Quality Assurance Consultation Fees

Choose hourly advice for a specific question, a flat-rate project with defined deliverables, or ongoing support with dedicated monthly hours.

1. Hourly Advisory Services

For occasional consultation, regulatory questions, leadership strategy sessions, or time-sensitive compliance troubleshooting.

$250 per hour · Two-hour minimum for initial engagements. Includes direct consultation, advance review of brief materials, and a follow-up summary of recommendations.

2. Project-Based Packages

Flat-rate pricing for defined operational goals. Each project includes discovery, analysis, and development of the agreed deliverables.

Clinical Documentation & Compliance Audit

A review of clinical records to assess audit readiness, identify compliance gaps, and help reduce recoupment risk.

• Small practice (up to 10 charts): $2,500
• Mid-sized agency or group practice (11–25 charts): $5,000
• Large organization or multiple programs: Custom quote

Deliverables: Comprehensive compliance audit report, risk assessment matrix, and a one-hour feedback session with leadership.

Policy & Procedure Manual Customization

Draft or update operational policies, safety protocols, and clinical workflows with attention to applicable California licensing board requirements, HIPAA, and NCQA, URAC, or CMS standards.

• Single-specialty practice policy suite: $4,500
• Multidisciplinary or complex agency manual: $7,500–$12,000+

Deliverables: Customized policy and procedure manual prepared for audit review, staff implementation guide, and a 90-minute leadership transition meeting.

Custom Staff Training & Professional Development

Interactive training tailored to your team’s documentation and clinical quality goals.

• Half-day workshop (up to 3 hours): $2,000
• Full-day intensive (up to 6 hours): $3,500

Popular topics: Compliant documentation and medical necessity; trauma-informed and culturally responsive care; and QA workflows for clinical supervisors.

Includes: Custom curriculum, digital handouts and templates, and a certificate of completion.

3. Fractional QA Director & Retainer Agreements

Ongoing QA leadership with priority scheduling and dedicated monthly hours, without a full-time executive hire.

• Tier I: Advisory Retainer · $1,200 per month · 5 hours
  Monthly clinical documentation spot-checks, compliance questions as they arise, and a monthly leadership alignment call.
• Tier II: Operational Retainer · $3,500 per month · 15 hours
  Ongoing internal audits, incident report monitoring, policy maintenance, and monthly staff QA coaching.
• Tier III: Fractional QA Director · $6,500 per month · 30 hours
  Oversight of the QA division, audit preparation and representation for CMS, NCQA, URAC, or county audits as applicable, continuous quality improvement, and direct collaboration with executive leadership.

Discuss Your Organization’s Needs